ji7 Privacy Policy —
Your Information Is Safe with Us

Ji7 collects certain information to deliver the best possible service. All data collection is fully transparent and essential to platform operations. ji7 never collects unnecessary information.

Information you submit at registration is stored directly in our system in encrypted form. We do not collect any additional data without your consent.

• The name, email, and mobile number you provide during registration.
• ID card or passport photo submitted during the KYC process.
• Details of deposit and withdrawal transactions.
• Your activity on the platform and your betting history.
• Your device's IP address, browser type, and operating system.
• Records of customer support conversations and complaints.

Ji7 uses your information only for specific, legitimate purposes. No data is used beyond what is consistent with this privacy policy.

• Registration information is used to create and manage your account.
• Financial information is used to process payments and confirm transactions.
• Technical data is used to ensure account security and prevent fraud.
• Contact information is used to provide customer support and resolve issues.
• Your email and mobile number are used to send you promotional offers and bonus notifications (with your consent).
• Information required to meet legal and regulatory obligations is retained accordingly.
• Anonymized statistics are generated from your data to help improve ji7's services and products.

Ji7 shares your personal information only under very limited circumstances and exclusively with trusted partners. Your data is never sold or shared for commercial purposes.

Only the information necessary to complete a transaction is shared with the relevant payment gateway. These partners also operate under their own privacy policies.

Ji7 uses cookies to enhance your browsing experience on the website. Cookies are small text files stored in your browser.

• Essential Cookies: These cookies are essential for maintaining your login session and keeping the site secure — the site cannot function without them.
• Functional Cookies: Used to remember your language preference, theme settings, and other personalized configurations.
• Analytics cookies: Collects anonymous statistics to understand which parts of the site are most frequently used.
• Security cookies: Helps detect fraud and unauthorized access.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may prevent some ji7 features from working properly.

Ji7 retains your information only for as long as necessary. Retention periods vary depending on the type of data.

• Account information is retained for the duration the account is active and for 5 years after closure.
• Transaction records are retained for up to 7 years as required by law.
• KYC documents are deleted 3 years after account closure.
• Customer support conversations are retained for up to 2 years.
• Browsing logs and technical data are retained for a maximum of 1 year.

Once the retention period expires, data is securely deleted or anonymised. You may request early deletion of your data at any time, which will be processed through support.

Under ji7's privacy policy, you have certain important rights that you can exercise at any time.

To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request.

Ji7 protects your information using industry-standard security technology. Our systems are monitored 24 hours a day, 7 days a week.

• 256-bit TLS/SSL encryption is used for all data transfers.
• Passwords are stored using the bcrypt hashing algorithm — they are never stored in plain text.
• Two-Factor Authentication (2FA) is available.
• Automatic alerts are sent for any suspicious login or transaction activity.
• Regular penetration testing and security audits are conducted.
• The database server is isolated from the public internet and protected by a firewall.

Ji7's services are intended exclusively for users aged 18 and above. We do not knowingly collect information from anyone under 18.

• Age is verified at the time of registration, and minors are not permitted to create an account.
• Date of birth verification is mandatory as part of the KYC process.
• If any data belonging to a minor has been collected inadvertently, it will be deleted as soon as we are notified.
• Parents or guardians may request the deletion of their child's information.

Ji7 may update this privacy policy when necessary. The "Last Updated" date at the top of the page will reflect any changes made.

• A notification will be sent to your registered email or via SMS before any significant changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may contact support to close your account.
• Previous versions are archived and available upon request.

If you have any questions, concerns, or requests related to this privacy policy, please get in touch with us.